The process

Every step happens by email and written messages, so both of us have a record of what was agreed. There are no calls or meetings to book.

1. 1. Written inquiry. You send a short request on the Services and pricing page: your business, the pages you need and whether care interests you. A request is not a purchase. We reply by email with any questions.
2. 2. Written scope and agreement. We send a written scope for the $1,500 setup. It lists the pages, the content you provide, access and accounts, who owns the domain, hosting and content, what the handover includes, and any limits of the hosting platform. Hosting subscriptions, domain names, paid business email and outside tools are separate costs you pay directly. We agree on them in writing before you receive a quote. Work starts after you accept the scope in writing and pay the first $750.
3. 3. Build and review. We organize and lightly edit the text you approve, build up to five pages with desktop and phone layouts, set basic page titles and descriptions, and add one inquiry form or a link to your booking service. You review the work in two consolidated rounds of revisions.
4. 4. Approval and handover. When you approve the website, the second $750 is due before handover or publication. We check the key pages, links, phone layout and form delivery, then send a written handover.
5. 5. Optional care. If you choose care ($99/month per website), we handle up to two small content updates a month (60 minutes total), check the agreed key pages, links and form each month, send a short written summary, help by email and coordinate with your agreed hosting. Care is optional and month to month, priced per website. Unused time does not roll over. You can cancel before the next billing period; how we hand things over is agreed in writing.